Frequently Asked Questions

 

 

What should I expect in my first session?

The first session is an opportunity for us to get to know one another. We will discuss the concerns that bring you to counseling, your goals for therapy, some of your history, and some details regarding initial paperwork, scheduling, and payment. Most importantly, however, you will leave with an understanding of why your personal or relational circumstances have become difficult, and you will begin to understand how change in your present situation can occur.

 

How long is a session?

A standard session is 45 minutes long. However, 90-minute sessions are also available; some clients in more pressing circumstances may find these longer sessions more suitable for their needs.

 

What is the session fee?

My fee is commensurate with other health care professionals with my degree of specialized training in the west Ventura County area. Please contact me for more information. As I explain below, I offer a sliding scale and can give you documentation that you may use to obtain partial reimbursement from your PPO insurance provider, HSA, or other flexible health care benefits.

 

Do you offer a sliding scale?

Yes, I do offer a sliding scale in certain circumstances. If you would like to discuss the sliding scale with me, please leave me a voicemail at (805) 256-3497 and my intake coordinator will return your call promptly.

 

Do you accept insurance?

I am not on any insurance panels, and thus I am unable to accept HMO insurance. As an out-of-network provider, however, I am able to accept most PPO insurance policies, which can helpfully offset the cost of psychotherapy. I am happy to provide you with a superbill that you may submit to your insurance company to obtain reimbursement.

 

What forms of payment do you accept?

I accept payment by cash, check, and credit card, specifically Visa, Mastercard, and American Express.

 

How do I schedule an appointment?

To schedule an appointment, please email my virtual assistant at contact@jeremymast.com or call (805) 256-3497. You are also welcome to use the contact form on this website.

 

How do I get to your office?

My office is located in Ventura at 3585 Maple St Suite 233.

 

Suite 233 is on the second floor of the northwest corner of the building.

 

Where do I park?

There is ample parking around the building. You are welcome to park in front on the street or in the rear of the building.

 

What do I do when I have arrived?

If you’ve parked in the rear, you can use the stairs at the western rear entrance. After reaching the second floor, suite 233 will be on the right just around the corner. When you’ve found the suite, please have a seat in the waiting area and I’ll greet you at your appointment time.