Frequently Asked Questions

 

 

What should I expect in my first session?

The first session is an opportunity for us to get to know one another. We will discuss the concerns that bring you to counseling, your goals for therapy, some of your history, and some details regarding initial paperwork, scheduling, and payment. Most importantly, however, you will leave with an understanding of why your personal or relational circumstances have become difficult, and you will begin to understand how change in your present situation can occur.

 

How long is a session?

A standard session is 45 minutes long. However, 90-minute sessions are also available; some clients in more pressing circumstances may find these longer sessions more suitable for their needs.

 

What is the session fee?

My fee for a 45-minute session is commensurate with other health care professionals with my degree of specialized training in the west Ventura County area. Please contact me for more information. As I explain below, I offer a sliding scale and can give you documentation that you may use to obtain partial reimbursement from your PPO insurance provider, HSA, or other flexible health care benefits.

 

Do you offer a sliding scale?

Yes, I do offer a sliding scale in certain circumstances. If you would like to discuss the sliding scale with me, please leave me a voicemail at (805) 256-3497 and I will return your call promptly.

 

Do you accept insurance?

I am not on any insurance panels, and thus I am unable to accept HMO insurance. As an out-of-network provider, however, I am able to accept most PPO insurance policies, which can helpfully offset the cost of psychotherapy. I am happy to provide you with a superbill that you may submit to your insurance company to obtain reimbursement.

 

What forms of payment do you accept?

I accept payment by cash, check, and credit card, specifically Visa, Mastercard, and American Express.

 

How do I schedule an appointment?

To schedule an appointment or a free 15-minute consultation, please email me at jeremy@jeremymast.com or call (805) 256-3497. You are also welcome to use the contact form on this website.

 

How do I get to your office?

My office is located in Ventura at 260 Maple Court Suite 130.

 

Look for the cluster of office buildings off of Maple Court. Find the 260 building and park in the front, or take the road to the rear parking lot just west of the building. Suite 130 is located within the courtyard.

 

Where do I park?

There is ample parking around the building. You are welcome to park in front or in the rear of the building.

 

What do I do when I have arrived?

If you’ve parked in front, locate suite 130 on the northwest corner of the courtyard. If you’ve parked in the rear, suite 130 will be on your right immediately through the rear entrance. When you’ve found the suite, please have a seat in the lobby and I’ll greet you at your appointment time.